firstPRO is seeking a Director of IT Operations who will lead and manage IT (BIS – Business & Information Services) enabling functions to enhance IT effectiveness and deliver enterprise value. This role collaborates with the CIO, IT leaders, and business leadership to drive growth and execute the technology roadmap.
Key Responsibilities
- Budgeting & Procurement:
- Manage BIS function and project budgets; identify cost-saving opportunities.
- Oversee IT purchasing and vendor relationships for efficiency.
- Project & Process Leadership:
- Lead BIS project management practices and guide project managers.
- Drive process improvement initiatives aligned with industry standards.
- Operational Improvements:
- Manage Disaster Recovery, Change Management, and other IT operational enhancements.
- Coordinate audit and compliance activities.
- Strategic Collaboration:
- Support acquisition and divestiture IT plans.
- Facilitate business liaison (BRM) activities across units.
- Special Initiatives:
- Own and lead unique projects to support business objectives.
